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Back to Past Conferences iConference 2020 Sustainable Digital Communities University of Borås, Oslo Metropolitan University Mar. 23 - 26, 2020 Proceedings Total registered virtual participants: 390 Full Research Papers: 27 (acceptance rate 30%) Short Research Papers: 48 (acceptance rate 50%) Posters: 76 (acceptance rate 60%) Workshops: 11 (8 cancelled due to format change) Sessions for Interaction and Engagement: 12 (1 cancelled due to format change) Doctoral Colloquium Participants accepted*: 35 Early Career Colloquium Participants accepted*: 11 Undergraduate Symposium Participants accepted*: 12 *not all accepted participants chose to take part Reviewer: 469 Participants per Region Conference Chairs Tor Arne Dahl Oslo Metropolitan University Helena Francke University of Borås Jan Nolin University of Borås Kjell Ivar Skjerdingstad Oslo Metropolitan University Organizers Proceedings Chairs: Anneli Sundqvist, Oslo Metropolitan University; Gerd Berget, Oslo Metropolitan University Full Research Papers Chairs: Toine Bogers, Aalborg University; Jannica Heinström, Oslo Metropolitan University Short Research Papers Chairs: Geoff Walton, Manchester Metropolitan University; Frances Johnson, Manchester Metropolitan University Posters Chairs: Masanori Koizumi, University of Tsukuba; Pamela McKenzie, University of Western Ontario Visions Chairs: Olof Sundin, Lund University; Kim Tallerås, Oslo Metropolitan University Workshops Chairs: Melanie Feinberg, University of North Carolina at Chapel Hill; Henrik Jochumsen, University of Copenhagen Sessions for Interaction and Engagement Chairs: Martha Garcia Murillo, Syracuse University; Radhika Garg, Syracuse University; António Lucas Soares, University of Porto Doctoral Colloquium Chairs: Simon Burnett, Robert Gordon University; Anita Komlodi, University of Maryland, Baltimore County Doctoral Dissertation Award Chairs: Koraljka Golub, Linnaeus University; Stasa Milojevic, Indiana University; Lihong Zhou, Wuhan University Early Career Colloquium Chairs: Ann-Sofie Axelsson, Chalmers University of Technology; Isa Jahnke, University of Missouri Student Symposium Chairs: Terje Colbjørnsen, Oslo Metropolitan University; Carina Hallqvist, University of Borås Volunteer Chairs: Camilla Holm and Jennifer Lea Thøgersen, Oslo Metropolitan University; Kalle Carlsson and Hana Marcetic, University of Borås Local Organizing Committee Chair: Alen Doracic, University of Borås Sponsorship Chair: Nasrine Olson, University of Borås Conference Coordinator: Clark Heideger, The iSchools The Organizing Committee was responsible for the program. Program Committee Sponsors & Partners ⋆ Borås Stad ⋆ Monash University ⋆ Springer ⋆ National Science Foundation Awards Best Full Research Paper No award was given in this category Best Short Research Paper No award was given in this category Best Poster No award was given in this category Best Chinese Research Paper No award was given in this category The organizing team of the iConference 2020 included members from 8 countries.

Sustaining Members Directory Indiana University Indianapolis Luddy School of Informatics, Computing and Engineering Sustaining United States of America North America Member Since 2017 Visit School About As the first school of its kind in the United States, the Indiana University School of Informatics and Computing is an innovator in a fast-paced and dynamic field. Our school on the IUPUI campus integrates computing, social science, and information systems design in unique ways. We explore how people use computing and technology to live, work, play, and communicate. At SoIC we apply our insights to developing innovative IT solutions that transform fields like health care, biology, business, law, entertainment, and media. More than 4,500 students including over 1,400 at SoIC study informatics on IU campuses. Our top-notch programs and highly regarded faculty prepare them for the power and possibilities in computing and information technology. iSchool Contacts Davide Bolchini Executive Associate Dean User Interfaces Contact Contact Contact

Associate Members Directory University of Denver Department of Research Methods and Information Science Associate United States of America North America Member Since 2020 Visit School About Located where the Great Plains meet the Rocky Mountains, and now with the James C. Kennedy Mountain Campus adjacent to the Roosevelt National Forest, we embody the spirit of exploration and discovery that defines our region. The University of Denver is a private institution built on exploration through research and collaboration among educators and students, as well as local and global communities. This spirit of innovation paired with our signature 4D Experience and a core commitment to making a real difference in communities around the world leads to our recognized status as a Very High Research University (or "R1") by the Carnegie Classification of Institutions of Higher Education. With nationally recognized academic programs, a history of widespread influence, a forward-looking vision for a 21st century education and a deep commitment to promoting inclusion, we open a world of opportunity to students and empower them to make a difference around the world. iSchool Contacts Krystyna Matusiak Department Chair Research methods and Statistics Contact Contact Contact

Basic Members Directory Nanjing University of Information Science & Technology School of Management Science and Engineering Basic China Asia Pacific Member Since 2024 Visit School About Nanjing University of Information Science & Technology (NUIST) is on the list of China’s First-class universities and disciplines worldwide. At the present, NUIST has established cooperative relationships with over 50 prestigious universities and colleges from 15 countries and regions, including Yale University in the US, the University of Manchester and the University of Reading in the UK. NUIST has been enrolling international students since 1990 and currently has more than 1,500 international students. The School of Management Science and Engineering boasts a highly-internationalized faculty team and has been committed to promoting extensive international education cooperation. With a harmonious discipline system of atmospheric science, information science, environmental science, and management science, our school has established a solid foundation for collaboration with other iSchools. We look forward to working with other iSchools on international research and teaching programs in the future. iSchool Contacts Zaiwu Gong Dean of School Consensus Models Contact Contact Contact

Basic Members Directory University at Albany College of Emergency Preparedness, Homeland Security and Cybersecurity Basic United States of America North America Member Since 2018 Visit School About Our mission is to bring together people, technology and knowledge to address the challenges of the 21st century. We accomplish this through high quality academic programs, an interdisciplinary and entrepreneurial spirit, enthusiasm for learning and teaching, the operational application of knowledge, and cutting-edge research initiatives. CEHC is committed to ensuring that our learning, living, and working environments demonstrate respect for all and are free from inequality and discrimination. iSchool Contacts Robert P Griffin, Jr. Dean of College Contact Contact Contact

Modern Ballet Price $600 Duration 12 Weeks Enroll < Back About the Course This is placeholder text. To change this content, double-click on the element and click Change Content. Want to view and manage all your collections? Click on the Content Manager button in the Add panel on the left. Here, you can make changes to your content, add new fields, create dynamic pages and more. Your collection is already set up for you with fields and content. Add your own content or import it from a CSV file. Add fields for any type of content you want to display, such as rich text, images, and videos. Be sure to click Sync after making changes in a collection, so visitors can see your newest content on your live site. Your Instructor Ashley Amerson This is placeholder text. To change this content, double-click on the element and click Change Content. To manage all your collections, click on the Content Manager button in the Add panel on the left.

Sustaining Members Directory University of Borås The Swedish School of Library and Information Science Sustaining Sweden Europe Member Since 2013 Visit School About The Swedish School of Library an Information Science (SSLIS) is one of a kind in Sweden. Within Library and Information Science, our research, programmes and courses are the most extensive in the country, and are being developed in close interaction with the global society around us. iSchool Contacts Karen Nowé Hedvall Head of Department Contact Veronica Trépagny Deputy Head of School / Assistant Head of Department Contact Contact

Basic Members Directory Tampere University Communication Sciences Unit Basic Finland Europe Member Since 2011 Visit School About The Faculty of Information Technology and Communication Sciences (ITC) provides a unique, multidisciplinary environment for research and education. We bring together a strong tradition and recognised expertise in the humanities, natural sciences, engineering, social sciences, and theatre and drama. The broad spectrum of our disciplines opens up excellent opportunities to deliver multidisciplinary research and teaching across organisational boundaries. ITC has the potential to generate knowledge and solutions to address the complex challenges of our global, digital and multicultural society that is committed to sustainable development. Our faculty comprises four units: Languages, Electrical Engineering, Computing Sciences and Communication Sciences. We employ over 800 people, and more than 6,000 students are working towards a degree in our four units. In 2020, we conferred nearly 1,000 degrees. To read more about ITC and our 2020 key figures, please see Tampere University’s annual report. iSchool Contacts Tuomas Harviainen Representative Contact Contact Contact

Basic Members Directory Josip Juraj Strossmayer University of Osijek Department of Information Sciences, Faculty of Humanities and Social Sciences Basic Croatia Europe Member Since 2019 Visit School About The permanent challenge of the Department of Information Sciences is the improvement of study programs that, by focusing on recent technologies, interdisciplinary research, and new scientific disciplines, will respond to the demands of the times in which we live. Our contemporary environment is increasingly called the era of the information society. Scientific research and teaching work at the Department is primarily aimed at encouraging interdisciplinary research related to the phenomenon of that society. Perhaps even more important, among our fundamental tasks is the assessment and improvement of the quality of human life, whereby special attention is paid to the role of information experts in promoting all kinds of literacy, cultivating habits of critical reading, ensuring access to relevant information and generally building a society in which the possibilities of information technology will enrich both business and citizens' free time. Our goal is quality information literacy of citizens. The Department of Information Sciences is not in the service of the information society. He questions that society, critically evaluates it, and seeks and offers guidelines that will help its development and improvement. The department insists on high ethical principles related to the transfer of knowledge and information. iSchool Contacts Sanjica Faletar Head of School Library Services for Socially excluded groups Contact Kornelija Petr Balog Representative Information Organization & Information Evaluation Contact Anita Papić Deputy Head of Department Intelligent Systems, Information Science Theory, Information Literacy Contact

iCaucus Members Directory Penn State University College of Information Sciences and Technology iCaucus United States of America North America Member Since 2005 Visit School About With industry-driven academic programs; interdisciplinary research areas; and a growing community of students, scholars, and alumni, the College of Information Sciences and Technology is charting its course as one of the nation’s leading information schools. We exist at the intersection of information, technology, and society, aiming to prepare leading professionals and scholars who can leverage technology and critical thinking skills to solve the complex challenges of an information society. We strive to create a welcoming environment that promotes and values diversity and inclusion for all students, faculty, staff, alumni, and visitors. We uphold the belief that diversity adds significant value to every area in the college, and we recognize that both demographic and intellectual diversity create new ways of viewing the world that provide our community with a rich experience. We are dedicated to ensuring that every individual in our community feels comfortable and capable of achieving success. iSchool Contacts Andrea Tapia Dean of College Social Theories and Methods of Information Contact Contact Contact

Carnegie Mellon University (CMU), located in Pittsburgh, is a global research university, renowned worldwide as a center of innovation and excellence in technology and the creative arts. CMU’s Heinz College is a graduate school unlike any other, designed to solve complex problems at the intersection of people, policy, and technology. Heinz College is the top data analytics education program in the world, with expertise across diverse fields from public policy, smart cities, and cybersecurity, to health care, entertainment, and the arts. The unique co-location of our two schools, the School of Public Policy and Management and the School of Information Systems and Management, offers opportunities for collaboration that simply cannot be duplicated elsewhere. We also offer two groundbreaking Joint Degree Programs with the CMU College of Fine Arts. Our faculty and students know that exciting things happen when disciplines collide, when differing perspectives come into contact with one another. Data is everywhere. At Heinz College, our faculty, students, and alumni use data analytics and advanced technologies to study and solve societal scale problems. We work to enhance the public good by tackling critical problems such as: Blocking the financing of terrorism and human trafficking; predicting societal impacts of legal cannabis; combating the opioid crisis through smart countermeasures; innovating in transportation to help lower income citizens connect to jobs; protecting critical IT networks from cyber intrusion; reducing homicide rates using machine learning; thwarting piracy of digital media; mapping the safest routes to school for children in high crime areas; eradicating food waste and hunger with mobile technology, and much more. Technology for driving business value. These days, it’s not enough to simply know how technology works. Creating real value from technology requires a thorough understanding of interactions with business processes and organizational culture. Our School of Information Systems and Management curriculum stands alone because we integrate these disciplines into a coherent program of study. There’s a reason our graduates command extraordinary salaries. Businesses need translators. People with both deep technology skills and the savvy to lead the change that technology offers. Our degree programs train students to think, create, and translate. < Back Carnegie Mellon University (CMU), located in Pittsburgh, is a global research university, renowned worldwide as a center of innovation and excellence in technology and the creative arts. CMU’s Heinz College is a graduate school unlike any other, designed to solve complex problems at the intersection of people, policy, and technology. Heinz College is the top data analytics education program in the world, with expertise across diverse fields from public policy, smart cities, and cybersecurity, to health care, entertainment, and the arts. The unique co-location of our two schools, the School of Public Policy and Management and the School of Information Systems and Management, offers opportunities for collaboration that simply cannot be duplicated elsewhere. We also offer two groundbreaking Joint Degree Programs with the CMU College of Fine Arts. Our faculty and students know that exciting things happen when disciplines collide, when differing perspectives come into contact with one another. Data is everywhere. At Heinz College, our faculty, students, and alumni use data analytics and advanced technologies to study and solve societal scale problems. We work to enhance the public good by tackling critical problems such as: Blocking the financing of terrorism and human trafficking; predicting societal impacts of legal cannabis; combating the opioid crisis through smart countermeasures; innovating in transportation to help lower income citizens connect to jobs; protecting critical IT networks from cyber intrusion; reducing homicide rates using machine learning; thwarting piracy of digital media; mapping the safest routes to school for children in high crime areas; eradicating food waste and hunger with mobile technology, and much more. Technology for driving business value. These days, it’s not enough to simply know how technology works. Creating real value from technology requires a thorough understanding of interactions with business processes and organizational culture. Our School of Information Systems and Management curriculum stands alone because we integrate these disciplines into a coherent program of study. There’s a reason our graduates command extraordinary salaries. Businesses need translators. People with both deep technology skills and the savvy to lead the change that technology offers. Our degree programs train students to think, create, and translate. Master's Programs Master of Information Systems Management (MISM) Master of Information Systems Management with Business Intelligence and Data Analytics Concentration (MISM-BIDA) Master of Science in Artificial Intelligence Systems Management (AIM) Master of Science in Public Policy and Management with Data Analytics Concentration (MSPPM-DA) Master of Science in Health Care Analytics (MSHCA) Master of Science in Information Security Policy and Management (MSISPM) PhD Programs Ph.D. Program in Information Systems and Management Main Website - https://www.heinz.cmu.edu/ Content Areas Business Intelligence,Data Science,Data Visualization,Digital Initiatives, Integration, and Management,Health Informatics,Information Architecture,Information Ethics & Values,Information Architecture,Information Ethics & Values,Information Management,Information Security,Information Systems and Technology,Leadership, Management, and Administration,Technology & Social Change Additional Content Areas Data Science for the Greater Good Want more information? Visit Website Contact Us David Danenberg - 412.268.2164 - davidbd@cmu.edu

Associate Members Directory Sukhothai Thammathirat Open University School of Liberal Arts Associate Thailand Asia Pacific Member Since 2020 Visit School About The School of Liberal Arts was established on 7 February 1979 to provide general foundation courses in language, sociology humanities, Thai studies, and mathematics to students in all schools of the university. The school has offered bachelor’s degree programs in Thai studies and information science since 1988 and 1993 respectively, while a graduate program in information studies was launched in 2002. In 2005, a certificate program in Chinese language was introduced to meet the country’s demand for international communication. Sukhothai Studies Center This special project of the School of Liberal Arts supports study and research on the old Thai kingdom of Sukhothai. The educational philosophy of Sukhothai Thammathirat Open University is to expand higher educational opportunities for people at all levels. This philosophy corresponds with the distinct thoughts on liberty, opportunity and equality that characterized the prosperity of Thai civilization in the Sukhothai period. Therefore, on the 700th anniversary of the invention of the Thai alphabet by King Ramkhamhaeng the Great of Sukhothai, STOU established the Sukhothai Studies Center to support study the economics, society, politics, and other aspects of the Sukhothai kingdom. The center’s work also includes the promotion and maintenance of arts and culture from the Sukhothai period iSchool Contacts Vasan Rattanapoka Head of School Contact Contact Contact