iConference Proceedings
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Dimensions of information search strategies: a study of blind and visually impaired users in mobile digital library environments
Iris Xie
University of Wisconsin-Milwaukee
Wonchan Choi
University of Wisconsin-Milwaukee
Hyun Seung Lee
University of Wisconsin-Milwaukee
Ning Chiao Wang
Bo Hyun Hong
University of Wisconsin-Milwaukee
Information search strategies; Dimensions; Blind and visually impaired users; Mobile; Digital libraries
2026
Disability misinformation on Facebook: a comparison of LLM-based fact-checking tools
Ian Prazak
Duke University
Leah Padovani
University of Maryland
Yool Lim
Rice University
Julia (Hsin-Ping) Hsu
Myeong Lee
George Mason University
Misinformation; Disabilities; Social media; Large-language model; Fact-checking
2026
Divulgación científica profesionalizada en YouTube: el caso de SciTube
Cristina I. Font-Julián
Universitat Politecnica de Valencia
Alejandro Rodríguez-Rodríguez
Universitat Politecnica de Valencia
Enrique Orduña-Malea
Universitat Politècnica de València
Science communication; YouTube; Science Studies
2026
Does AI Fit? Applying Social Actor Dimensions to AI
Chelsea Collier
The University of Texas at Austin
Kenneth R. Fleischmann
The University of Texas at Austin
Tina Lassiter
The University of Texas at Austin
Sherri R. Greenberg
Raul G. Longoria
The University of Texas at Austin; The University of Texas at Austin
AI; Social Informatics; Skilled Trade Workers; Smart Hand Tools
2024
Empowering customer service with generative AI: enhancing agent performance while navigating challenges
Charles Costa
San Jose State University; Lexora Labs
Souvick Ghosh
San Jose State University
Generative Artificial Intelligence; Customer Service; Knowledge Management; Enterprise Customer Service; AI
2025